MakeMyTrip India — refund not credited in gift cards for failed txn

I have booked a flight on makemytrip with txn i'd nn[protected] and paid the amount by 2 gift cards, 10000 and 15000 each i was unable to pay the remaining amount so my booking failed but my balance has been deducted from my gift cards kindly refund the money to my gift vouchers. Only 10000 rupees gift card processed which was also not credited yet. 15000 gift card refund yet to be processed. No chat response no call response by mmt customer care.