[Resolved] MakeMyTrip India — refund not given from 2 months | |
2 months back my international flight was rescheduled and there was a delay of more than 20 hours which was not acceptable. Mmt representative told me that it will be full refunded in case i am not willing to accept the changes. I asked them to cancel and refund my amount. Since 2 months, they have not refunded my rs 58, 000 and keep on saying that the issue has been escalated to airline and management. There is no end to this. There customer service don't respond properly and neither they reply to emails. My money is totally stuck and mmt is sitting on it.. Pathetic company... Scam make my trip... Was this information helpful? | |
Apr 22, 2018 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Mar 08, 2018 MakeMyTrip India Customer Care's response Dear layman4257, We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further, while looking into your concern we have found that a few important details are missing. Please provide us with the following details: - E-mail id or Mobile number entered at the time of booking. We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |
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+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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The mobile number used for booking is [protected].. also the booking id is 'NN[protected]'.
Now your representative has also stop receiving calls or replying to messages. Pathetic service.
YOU CAN'T JUST RUN AWAY WITH MY MONEY..