MakeMyTrip India — Refund not given to me

Address:

B 604 Majestic Towers, Behind Babar Dairy Sukhsagar Nagar

As per attached email the airline is giving me full refund however your team is not giving any single refund. I raised a request on 9th Dec 2020 to make my trip however they said I will get my money back but on 10th Dec I received an email saying refund amount is 0 please check both email and assist as soon as possible.

Regards,
Rahul Jangam
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