MakeMyTrip India — refund not made by makemytrip for booking id nn[protected]

Address:

India

Make my trip has not refund my amount that is Rs. 57, 000 after my tickets werer cancelled by the Airlines themselves. it been more than a year and there is no status update.

This case is from April 2019 and its April 2020, more than a year i have not received any update from Makemytrip.

I tried to follow up with them on twitter but it's in vain. I'm expecting a early resolution else i will take a legal way to have my refund back.

Makemytrip is losing its credibility as they consistently delay the refund.