Hi, I have booked the train ticket from Kolkata to New Jalpaiguri which was cancelled from MMT side and charges was deducted and I received message saying that refund will be processed in 10 to 15 days but I haven't received any refund. I also try to call and mail them but no response from there side. This is ridiculous and very poor service from MMT.
Booking ID and RRN number I had received from them which i am attaching below.
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