Website: | www.makemytrip.com |
- I had booked on Makemytrip hotel with a last minute cancellation option on[protected]. As per the cancellation policy mentioned in the ticket there was no cancellation fee till 11:59:59 on[protected]. There was an option of cancelling the tickets also in the application. However, when I tried to cancel the booking at 11:45 there was no cancellation option in the app, which was present last night.
I then tried cancelling through the helpline wherein I was told that they are checking with the hotel. Several hours later I received a call from Mr. Ashutosh that the partner hotel has rejected the refund and therefore makemytrip will not be able to refund the amount.
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