[Resolved] MakeMyTrip India — refund not received after more than a month

Rajeesh Divakaran

Address:

560048

Hello,

What is the status of my refund for the booking id - nn[protected]?

I still haven't received my refund on to my credit card. It has been more than a month since i did the cancellation on 21st feb 2019. You havent even cared to inform me about this delay.

Please let me know as soon as possible. What is your compensation plan for the delay?

Regards
Rajeesh

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May 3, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2019

MakeMyTrip India Customer Care's response Dear Rajeesh,

Regret the inconvenience!

In reference to your complained, we have initiated the refund of INR 32406 on 31-Mar-19 and the Refund Reference Number for the transaction is #225824.

Please note refund would reflect in your account as per bank processing cycle.

Regards,
Team- MakeMyTrip Care

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Comments

supervisor

Rajeesh,
You are advised to own:-
- e-ticket with receipt and rules
- the true reason of the refund
- the text of the complaint and date of its submission to the travel agent.

The air carrer or travel agent must reply to passenger in 15 days or in 30 days (in complecated cases).

If you do not know the complaining procedure you can hire a lawyer or legal professinal for fee in order to bring the case to the dictrict court in India.

Legal assistance start from 6000 rupees for such cases in India.