MakeMyTrip India — Refund not received of cancelled booking and of not making booking even after taking money

Address:	Gurgaon, Haryana, 560034
Website:	makemytrip.com

I am still waiting for the refund of my cancelled booking id nh[protected] and of 2 bookings which never been made even after taking money nh[protected] and nh[protected]. I have sent them several emails regarding this issue but nothing happened. After contacting customer care executives i am getting the same alibi that it was a technical issue please drop us an email but nobody helped me. Please help me to file a case against makemytrip