My return flight on 2nd of May 2023 from SFO to Bangalore was cancelled by United / Lufthansa airlines. As the United Airlines flights from SFO to Frankfurt were being disrupted on many days during the last week of April 2023 ( these details are available in flight history o[censored]nited Airlines) my flight was cancelled by the airlines without providing any alternative for my onward journey from Frankfurt to Bangalore. Over phone both United Airlines and Make My Trip assured me a full refund of $482 USD or equivalent Indian currency. ( evidence-voice recordings on 29th & 30th of April 2023 ))After making several calls to Make My Trip since May ‘23 finally On 13th of August 2023
I received an email from Mr. Arijit De that they need to contact United Airlines and that they will come back to me within 72 hours. Reference number is:[protected]. Now it is nearing 4 months and there is no update on this, and it is more than 6 months the refund is not settled fully. When contacted the airlines they said that we have to contact Make my Trip as we have booked tickets through them. Also Please note flight LH 9053 ( Lufthansa) is operated by United Airlines UA 58
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