MakeMyTrip India — Refund not yet received

I had to cancel my flights from bengaluru to toronto and newark to bengaluru
Booking id in1b[protected] end of march 2020. The airline, emirates, refunded their money to you. You have still not sent it to me. It reflects in my wallet. But i need my money. As the airline has sent the money why are you not returning it to me immediately. When i cancelled the tickets in march i was assured the money would be returned to me as soon as you received it from the airline in the same mode i had paid. I had paid by credit card and debit card.
Please send the money immediately.