MakeMyTrip India — Refund not yet received

D/sir's,

I'd purchased ticket but cancelled from your end as detailed below :

Dear Sagolshem Sukumar,

We regret to inform you that your flight booking NF[protected] has failed. We apologise for the inconvenience caused.
Please be informed that we have initiated the refund of INR 9136 and you will receive the same as per your bank's processing policies.

Further I've not received till today any refund. Pl look into the matter & do the needful without delay.