[Resolved] MakeMyTrip India — refund of airfare on cancellation.

Jagadeesan Radhakrishnan

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu
Website:	not known

Sir. Ihave booked two air ticket as follows thro make my trip.
1. Maa to ccu on the name of suganghi maddheswaran and shreya madheswaran. Pnr nos8fvpr ands8 s8fvpr
2. Dt of journey 09./11/2018 dep22.05 hrs ccu arr00.25 hrs
3. Indigo air lines 6e 6385
4. Ccu to rgn international flightjourney on 10/11/2018
By air india a1 227 dep 05.45 pnr nojr1xn andjr1xn
5. Both the tkt cancelld on 08/11/2018
I spoke several times on phone but did not get the refund till now. Further they are avoiding. Pl advise them to refund the money immediately.
Tkt booked by nithyashri jayashankar on mobile no [protected] email [protected]@gmail.com. Tnx nithyashri.

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Dec 22, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2018

MakeMyTrip India Customer Care's response Dear Jagadeesan Radhakrishnan

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

Further, in reference to your concern, while checking the details we have found that our concern team has handled your case and processed a refund of Inr 37038/- on 17-Nov-18 towards the original mode of payment and same should reflect in your account within 5-7 working days depending upon your bank processing cycle. We once again apologize for the unpleasant incidence. For any further query/assistance, request you to please write to the team on e-mail reference number#[protected]. We thank you for writing to us.

Regards,
Team-MakeMyTrip Care