MakeMyTrip India — Refund of Bus ticket as bus was cancelled

This is very disappointing for me not receiving the reply from MMT of my previous complaint / email dated 07/01/2023 requesting to refund the amount of Rs. 614/- for booking of two seats of bus from Pune -Shivaji Nagar to Shirdi for 07/01/2023 vide PNEM0007535 and 45689053. We had waited more than two hrs but neither bus came nor we got any update then we explored other options.

Due to this we lost other connections of our journey and this caused to spoiled our trip. As the bus was cancelled we could not performed the journey. Kindly response and refund the full amount of Rs. 614/- immediately.

Thanks

Pradeep Kumar Bajaj
Mob. [protected]