[Resolved] MakeMyTrip India — refund of cancellation amount | |
I had booked a hotel on makemytrip and paid rs11, 094. But for some reason i had to cancel it. The policy says i will receive my amount back by 3 days but it’s been more than that and my account is still not credited. Whenever i call the customer care they tell me wait for 24 hours for the last 5 days. They call me and say that the refund has already been done on 3rd but my bank statement doesn’t reflect it. Was this information helpful? | |
Sep 15, 2018 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Aug 13, 2018 MakeMyTrip India Customer Care's response Hi Rachaita, We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint we have tried fetching details with the help of mobile number & e-mail id provided but, unable to retrieve any details so, while validating the issue we have found that a few important details are missing. Please provide us with the following details: - • Correct Booking id or • E-mail id/Mobile Number used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
8081
Pending
0
Resolved
3069
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
Post your Comment