[Resolved]  MakeMyTrip India — refund of cancelled ticket

I met with an accident on 06/07/2018 which is prior to my travel date (09/07/2018) . I wouldn't be able to travel on specified date since my doctor has suggested me to take complete rest for atleast 2 weeks. So I have cancelled my trip( Booking ID- NF[protected]) by selecting FLIGHT DELAYED with cancellation reference no- INR[protected] . I am a frequent traveller and I prefer Makemytrip rather than any other travel booking app. Kindly consider my situation and refund the amount without penalty

This is the complaint I have launched. Since it is a genuine case kindly interfere
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Aug 29, 2018
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2018
MakeMyTrip India Customer Care's response
Hi Josymj,

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have already processed the full refund of the booking on 24th July and it will be credited within next 5-7 business days.

We hope that you are taking proper medication.

Assuring you best of our services.
Team-MakeMyTrip Care
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