MakeMyTrip India — Refund of cancelled tickets for domestic travel

Address:

216 katari baugh naval base kochi

Gd evng sir/ madam,
I am writing this mail to check as to what was the issue with regards to my reimbursement of my tickets money. I had booked my flight tickets on 23 Mar 21 erroneously for 29 Mar 21. The total booking amount was Rs 12570.00. After lot of efforts i got in touch with MMT customer care and was able to speak to Mr vishal. He told me to cancel the tickets and re-book the tickets for 24 mar 21 afresh. I was told me that i would be refunded the entire amount except Rs. 150. On his directive I cancelled the tickets and booked fresh tickets for travel on 24 Mar 21. As I serve in Indian navy, I was to go sailing the next day and hence could not check the refund status. I had an emergency at home, wherein I lost my grandmother and hence my wife also could not check the refund status. post return from deployment i checked my account and found that only 4500 rs have been refunded to me. I am not able to get in touch with customer care and also have to go for deployment again from 30 mar 21. Will be only able to be back on 03 apr 21. In the interim I request you to please check my case and initiate refund of the balance amount. looking forward to a positive reply from your esteemed company. I am attaching the cancellation invoice received on my email id for your reference and necessary action. please mail me your response as i can only reply you post my return on 03 apr 21.regards Cdr jaywant indalkar Indian navy mob [protected]