MakeMyTrip India — Refund of fare for cancelled tickets due to Corona

MakeMyTrip India — Refund of fare for cancelled tickets due to Corona

A anilpmuley

Dear Sir, Spicejet cancelled my air tickets for for May 21 ( PNR TEE6TD) and booking ID NF [protected] and refunded the money on 5th April 2021. with advise that money is sent to Makemytrip. However, till date the money has not been received by me in my credit card account. When I took up the matter with your company, I found that I am not able to talk to anybody in the company. When i raised issue through your helpline I am told that money has been paid on 5th April which I have not rece4ived till date. Further, in communication, my email ID is wrongly quoted as [protected]@gmail.com whereas the correct ID is [protected]@yahoo.com. Please, therefore credit my credit card account account with refund of Rs. 25000/ plus amount immediately under intimation to me. also pl don't treat the case as closed unless I get the full refund. Anil P Muley [protected] Was this information helpful? No (0) Yes (0)
MakeMyTrip India customer support has been notified about the posted complaint. Apr 21, 2021 Updated by anilpmuley Despite repeated reminders, the money has not been refunded to me till today i.e. 21st April 2021. The messages from your side that issue is resolved are annoying as money has not been received in my credit card account from where payment was made. I am also surprised to note that though your company received the money from Spicejet on 5th April 2021, till date I dont have any communication from side that you have received money from Spice jet on 5th April 2021. Further, why should makemytrip hold my money paid to spicejet and now refunded, in their own account without intimating me. Pl arrange to immediately credit my credit card account with the funds ( Rs. 25000/ plus) under intimation to me.
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