[Resolved]  MakeMyTrip India — Refund of ticket fare not received

Website:WWW.MAKEMYTRIP.COM

The tickets booked from Chennai -- Bangalore on 2nd Dec 2015, had been cancelled due to floods in chennai and inspite of repeated followups, they have not yet taken care of the same. BOOKING ID : NF[protected] BOOKED FOR 2 PASSENGERS. Various calls of theirs had been handed by their executives like mahendra singh, Deepak, sarika, Moni, Mansoor, Ruchi . They assure that their floor managers will call back and does not happen. Had spoken to few of thier supervisors or floor managers like shashank, Sushma, Rahul who always asks me to wait for 4 days and no response..
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Vinodh78

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.


Assuring you best of our services.

Team-MakeMyTrip Care
Dear Vinodh78


We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your complaint, we have validated your case with our concerned department and found that refund of Inr 5072/- has been processed from our end on 13-Jan-16 with refund reference number#[protected]. The same should now be reflecting in your bank account. We thank you for contacting us.

Assuring you best of our services.


Team-MakeMyTrip Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8078
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information