[Resolved] MakeMyTrip India — Refund on cancellation of tickets | |||
I booked a ai flight for 12th june, 2017 from bhubaneswar to delhi. Air lines delayed the flight by 3 hours. I had a connecting flight on jet from delhi. So i had no option but to cancel the ticket for ai flight. Ai assured me a full refund. I have not received a refund until today (26th june, 2017). On talking to makemytrip consumer service, i was informed that it take 7 days for airlines to process refund and another 12days for bank to credit the amount. These exclude sundays, saturdays and holidays. So makemytrip is saying that about a month will needed to process the refund. Hence, it does not make sense to use makemytrip for booking. I have decided to book only through airlines directly. At least i can be sure that within 7 days my refund will be processed. It is really bad experience to see that money gets locked for 1 month due to problem created by airlines. Was this information helpful? | |||
Aug 5, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jul 05, 2017 MakeMyTrip India Customer Care's response Dear Dr. R. K. Ghosh, We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint while validating the issue we have found that a few important details are missing. Please provide us with the following details: - • Booking ID or • Correct Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |||
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