[Resolved]  MakeMyTrip India — refund on hotel booking fraud mmt

Address:Chennai, Tamil Nadu

I booked hotels in munnar on 17th and 18th of april. I cancelled it on 11th of april and my refund amount didnt get reflected to the account which i used to pay for the hotel. These cheating makemytrip credited it on their wallet. Now i called them and complained and raised a refund. The next morning i checked my cash wallet in mmt the money is not there and it didnt credited to original account which i used for paying. Now they are telling the money is with makemytrip wallet their account and will depsoited to my account in 3-7 working days. I already waited 7 days nothing happened. These makemytrip basatards habe no right to hold customers money to their account.. Im gonna lodge compalint in high court and u farus have to pay conpensation for the mental torture u gave to me.
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Jun 2, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2019
MakeMyTrip India Customer Care's response
Dear Lakshmi,

Regret the inconvenience !

We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience.

Please share the booking ID so that we can assist you further.

Regards,
Team- MakeMyTrip Care
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