MakeMyTrip India — Refund on pnr BA9QOE booking id : AN7UQYOGQAF2ECQ80258

Address:	Dubai
Website:	www.makemytrip.com

My booking ref :BA9QOE hasnt been refunded as i have contacted makemytrip on the same day and again and again to cancel. Refund it . the customer service lady name suman snehi replied me selecting wrong pnr and sended wrong email to me which is not my flight .I reached them many times but My case has been ignored still after 3/4 mths .there is no proper contact from makemy trip. Even when i have the proof from contact with airline which was operating the flight .
Call center give false information to customer and customer support email is use less and i proper email . They keep on sending different refundable amt on email wher as my ticket should be refunded fully since I contacted them on time.