MakeMyTrip India — Refund Pending- # Booking ID - NU[protected]

This is to inform you that 18 Oct22I have booked a bus Ticket Vide Booking ID NU[protected] for Ahmedabad to Indore from Intercity Travel. But on reaching Stop I came to know there is an issue in Bus & Departure time to be changed from 10:45 PM to 3:00 AM (As discussed with Contact No given during Booking). As it was urgent & I had to reach Indore at the earliest. And the Stop given does not have Any Office of Transporter. I Could not Wait in Road and there was no Surety that My pickup would be done.

I have generated a Query regarding Same wide request ID[protected] which is showing Pending. Also I have Called MMT & informed the same in Phone, Also provided Contact no. for Confirmation.

Hence I Booked a New Ticket from Verma Travels from MMP with Booking ID NU[protected]and reached Indore.

Screenshot of Call Records along with Timeline attached for your reference. Kindly arrange a refund of Rs. 735/- at the earliest.