[Resolved] MakeMyTrip India — Refund price initiated shows incorrect

Aśhŵìn Şérŗaø

from Bengaluru, Karnataka

Address:

Dakshina Kannada, Karnataka, 574227

I have a refund for rupees 2245 due to page expiration and they have sent me an email saying that only 0 rupees has been refund i mean what are these guys serious? this is the second time make my trip has done this
last time they gave that its an system error when actually the server didnt respond from their end, i have sent an email asking if im gfonna get my money by any chance, tbut no response from them, as well as i have a service request updated which isnt worked after
refund order id:NR[protected]
service request for the same which wasnt replied to:[protected]

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Mar 12, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2017

MakeMyTrip India Customer Care's response Dear Mr Serrao,
Greetings from MakeMyTrip!!
We are sorry to read about the issue, In reference to your complaint regarding the refund for failed Id. As per our telephonic conversation, you have received the refund. Kindly acknowledge our mail, so that we can close the case from my end.
Awaiting for your revert!!

Regards
MakeMyTripCare