[Resolved] MakeMyTrip India — refund related request | |||||
Hi team, Let me be on the point. I gave my booking for 3 separate rooms from your site, at the time of booking it was showing as 3 rooms only, however, after the booking got confirmed i came to know that my booking has been done for dormitory shared rooms + 3 rooms reservation is done. I could not understand when is 3 rooms booking done then why was it showing as dormitory, the moment i reached at hotel then i found that my booking is there for dormitory. It is completely non sense topic on which i had a discussion with the manager, the person made me to pay inr 1200 for one night stay, though i reached here at 12:30 am (My train was late). I want my complete amount back as this is straight cheat with a client. Please go through with below given details for your reference:- Name: shiva Booking id: nh[protected] Hotel voucher no: 26057161 Booking date 8th november This is the second time when i am registering my complaint, as i got an email from them that they were trying to connect with me on my number however, i did not get any call. Please do the needful. Was this information helpful? | |||||
Dec 29, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Nov 25, 2017 MakeMyTrip India Customer Care's response Dear Shivaashu Greetings from MakeMyTrip!! We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further, in reference to your complaint, while validating your case we have found that our concerned team has handled your case and post mutual consent, they have processed refund of one night stay for all three rooms i.e. Inr 791.20*3 = Inr 2373.6/- on 15-Nov-17. The same should now be reflecting in your account. We thank you for writing to us. Assuring you best of our services. Team-MakeMyTrip Care | |||||
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