[Resolved] MakeMyTrip India — refund rs.26500 not received more than 30 days for international booking cancellation | |
Hi, My make my trip booking id is nn[protected]. Cancellation & refund of rs.26500 for your kwi-maa, maa-kwi flight is delayed. I am following it up for the past one month sitting her in kuwait for refund to book another ticket but i'm not yet getting proper response or refund. Whenever i call the customer care i'm getting harassed and they are simply asking me for the booking id many times and then after 5 minutes o[censored]seless conversation my call is transferred to international section and they are delaying 10minutes of my international call time. Then saying some unsatisfactory replies like we are working on it... (But how long for 1 month you people will work for 1 refund is it in india???).. So lousy response then after 20 minutes of conversation they take a 72 hrs time, send a useless email, and further after 3 day i again call them for the past 30 days…. This is pathetic way of working in make my trip india. Can anyone help me take legal action against them? Was this information helpful? | |
Jul 2, 2018 Complaint marked as Resolved resolved. plz take care next time to complete the refund process on time. MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jun 28, 2018 MakeMyTrip India Customer Care's response Dear ajeeth1979Greetings from MakeMyTrip!!! We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your complaint, while validating your case we have found that there was a delay in refund from our concern team, we apologize for the same. However, now as checked they have processed complete refund of Inr 26499 + 867 has been processed on 8-Jun-18 with a refund reference number#[protected]. The same should now be reflecting in your account. We sincerely apologize for all the inconvenience and delay. Thank you for writing to us. Assuring you best of our services. Team-MakeMyTrip Care | |
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