MakeMyTrip India — refund tickets cancelled due to corona

Address:

Gurgaon

My compliant is regarding my refund status - nn[protected]...
I am continuously following up from make my trip from last one and a half month but n o one bothers to reply. Only thing i get is auto generated reply that we have raised the query to airlines and will revert as soon as we receive the funds. However, singapore airlines has accepted the request and refunded the amount (Mail attached for your reference.) it's very difficult for me chasing every week for the same and it's not a small amount.
Request you to please take any action. Even there customer care doesn't support.

Am attaching some mails/screenshots for reference.