MakeMyTrip India — Refund voucher promo code not working

We had made a booking of tickets from Madgao (goa) to Itarsi, under makemytrip trip guarantee scheme but my tickets were ended up waitlisted at the very last moment. MMT shared a refund voucher with us, but the voucher is not working at all.
MMT did fraud with us.

booking ID: NR[protected].
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