[Resolved] MakeMyTrip India — Refunding cancelled ticket amount | |||||
Makemytrip never refunds money when we cancel a ticket thru airlines. Although airlines deposit back to Makemytrip within 3days. However Makemytrp cancellation procedure is until we initiate cancellation in makemy trip bookings they will not refund the amount. Who is going to pay interest for this? I have cancelled number of tickets and now I don't see those bookings in Makemytrip website. How can they form these kind of procedure, where makemytrip will hold millions of refunded amount from Airlines but will not be deposited automatically to consumer, until they come and seek. I am sure, makemytrip must be looting millions of rupees like this. Its very simple procedure, when airlines refund money they must be sending instruction with Airline PNR. Makemytrip does have this information, what is the complexity in this to refund customer account immediately. Can you please take immediate action on this? Unfortunately I am not aware of the tickets that I cancelled in the past. My makemytrip account is registered with [protected]@yahoo.com email id. Makemytrip must have all bookings that I made and the money they received for the cancellation too. Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Srikant,
Greetings from MakeMyTrip!!
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from MakeMyTrip!!
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care