[Resolved] MakeMyTrip India — regarding automatic submission my my atm card otp | |||||
Today i was trying to book my flight from jammu to delhi as i was using my atm card i was in a state of shock when the otp is being send it was immediately captured by make my trip website and it was booked automatically even when i do not fill up the otp no allotted by the bank. Is these some kind of fraudulent means to entice customer into their fold without waiting for their consent. I was not even realising the otp was send and i received a confirmation booking of the flight. These is in total contravention to established norms and regulations of the guidelines issues by the bank n other government regulatories bodies. The otp has to be enter by the customer and not by the website of make my trip. These practices of irrelevant and irregularities should be stop once and for all if make my trip website wants to survive in their endeavour to capture the market / customers. These will be the last time i will book my ticket in these cheating website n the whole community should be aware of their cheating habbit. Was this information helpful? | |||||
Mar 22, 2018 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Feb 15, 2018 MakeMyTrip India Customer Care's response Dear P misao, We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further, while looking into your concern we have found that a few important details are missing. Please provide us with the following details: - E-mail id or Mobile number entered at the time of booking. We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |||||
Add a Comment | |||||
39%
Complaints
8076
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
Post your Comment