[Resolved]  MakeMyTrip India — regarding booking id :- nf[protected]

Address:

411018

Dear sir / madam

I had booked a flight for trivandrum to pune via bangalore for 18 jan 2019
Trivandrum to pune was to depart at 21:50 hrs and reach bangalore by 23:05
Bangalore to pune was to depart at 02:10
I got a message that the flight to bangalore is delayed and it will depart at 00:45, which will effect my connecting flight from bangalore to pune.
I had spoken to your customer care, they dont know what to do, they are telling me that since i booked the ticket from makemytrip this issue has arisen, if i had booked the tickets directly from the airlines i wouldn't have faced this issue. So from next time i would never book ticket from makemy trip. But kindly help to resolve the present issue
Both the passengers are senior citizens, they are standing outside the airport not knowing what to do
Requesting you to do the needful urgently