MakeMyTrip India — Regarding bus cancellation

I booked a bus from Udaipur to Ahmedabad which details I have attached below.
I contacted the bus operator so many times before the boarding as the pick up point mentioned on the ticket was closed.
I didn't received any bus driver number or the details of the bus.
I waited there for more than 2 hours, and then unfortunately I had to take another bus which was of double the cost
My time and money both got wasted.
I complained it to make my trip
They closed the issue without solving it refunding my original booking amount.
The bus operator called me the next day and he accepted the mistake
But then also money has not been credited till now.
I want you to credit my booking amount as well as the compensation as soon as possible otherwise I would be force to take a strict action against MMT.
I am attaching the details of the ticket and my call details to the operator.

Contact no. [protected]