[Resolved]  MakeMyTrip India — regarding refund and compensation amount did not receive

Website:www.makemytrip.com

I booked cab on 9th Nov 2018 for 11th Nove 2018, 11:30 AM IST pickup time.

at the movement 11:30 AM, MMT cancelled my trip.

The support and services are really very pathetic. i am facing the issue from first day, when i was booked the cab and MMT people canceled the cab at the last movement without proper alternative arrangement. I really faced very trouble due to this.

I reached at my destination after 12 hours due to lazy, liar, worst, ###, fraud MMT CUSTOMER CARE employees.

Now i am chasing MMT CUSTOMER CARE people 4 days from sunday for my refund amount and compensation amount which promised by MMT senior department.

I did not receive it yet.

When i was taking followup, then MMT team replied with this line "as per our telephonic conversation". while i did not receive single CALL TOday.

Now, please let me know, exact date and time, when these fraud people are refunding my money, otherwise i have call recording and all proof. i will take legal action against MMT team and organisation.

Regards;
Manoj Gupta
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Dec 20, 2018
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2018
MakeMyTrip India Customer Care's response
Hi manoj919319,

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint please provide us with the following details: -

• E-mail id/Mobile Number registered with us.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
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