Makemytrip India — regarding refund of cancelled ticket

 
1 Review
India
 saifbns on May 18, 2019
Actually i cancelled a train ticket on 05th april 2019, but my refund is not credited in my account yet
I called makemytrip so many times every customer care executive said me that please wait for 24-48 hrs definitely u will receive your refund
At the last i talked with mr. Amar saxena (Customer delight team) on 4th may 2019 and he said me that please wait for 48 hrs i will get back to u but he does not call me even i send mail 5 times but no response yet...

regarding refund of cancelled ticket

Complaint Status


[May 19, 2019] MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
MakeMyTrip India Customer Care's response, May 22, 2019
Dear Saif,
Regret the inconvenience!
In reference to your complained, we have initiated the refund of INR 865 on 9-Apr-19 and the Refund Reference Number for the transaction is #[protected].
Please note refund would reflect in your account as per bank processing cycle.
Regards,
Team- MakeMyTrip Care
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    Customer satisfaction rating
    48%
    Complaints
    3484
    Pending
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    Resolved
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    phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    location
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    Makemytrip India - regarding refund of cancelled ticket