[Resolved] MakeMyTrip India — Service dissatisfaction

pramodh sankh

from Bengaluru, Karnataka

Address:	Gurgaon, Haryana, 120016
Website:	www.makemytrip.com

Dear Sir

I was thrilled and very happy that I have chosen mmt as travel planner, After watching TV commercial I had got faith in your brand and chosen you as I didn't had fear of loosing money in case of cancellation... but to my surprise it was fake tv commercial and reality is something else

I am extremely disappointed with pre and post booking behaviour of your executive Vishali thakur and kanav Khurana where successful in mis leading
I have requested for destination change in travel from Thailand dubai and adjust my booking amount to that... but now they are saying my booking amount will go off will not get single penny back or adjusted..

Need a justice give justice if you are a ethical company

My booking I'd is - IN1701B0S3098823

And my contact number is [protected]

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Mar 14, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2017

MakeMyTrip India Customer Care's response Dear Mr Sankh,

Greetings from MakeMyTrip!!

We are sorry to read about the issue, In reference to your complaint regarding the destination change.
Please note that the concern team will connect you shortly for the same.

Regards
Team-MakeMyTripCare.