[Resolved] MakeMyTrip India — tickets confirmation

Sahaj Nagpal

from Gurgaon, Haryana

Address:

New Delhi, Delhi

Hello,

I made a booking from delhi to bangkok on november 3 and was told that i can make partial payment and the remaining amount at that time later. After making the payment i have received the itinerary details for only 4 tickets and the remaining 3 are yet not sent over. I have tried checking the booking ids on my own and of the remaining 3, 2 are in1711b0s4527517, in1711b0s4527454.

I have called numerous times and yet got no resolution. Please take this up on priority and let me know the resolution so that i may proceed accordingly.

Neither have i been called back by the customer support and even when i have waited on call for long the resolution has been long impending.

Regards
Jaspreet singh

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Dec 21, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2017

MakeMyTrip India Customer Care's response Dear Sahaj Nagpal

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

Further, in reference to your complaint, while validating your case we have found that, our concerned team has handled your case and found that the payment has been received for both the booking id’s. Please be advised that the final itinerary an booking details will be shared by seller. We thank you for writing to us.

Regards,
Team-MakeMyTrip Care