[Resolved]  MakeMyTrip India — train ticket fare refund

Address:713363
Website:Eww.makemytrip.com

I have tried to book a train ticket from barddhaman to new jalpaiguri on 1st october 2017. But due to connection error that could not be booked. A transaction has been done for the same from my debit card. Reference number for the same is 885372. But the refund for the same has yet not being credited to my account. Please do the needful asap. I have tried several times to contact on toll-free number but there is no way to get in touch with them via toll free number for a failed booking refund request.
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Nov 30, 2017
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2017
MakeMyTrip India Customer Care's response
Dear Suvarna Dhavan,

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint while validating the issue we have found that a few important details are missing.

Please provide us with the following details: -

• E-mail ID or
• Mobile Number used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
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