MakeMyTrip India — Trip booked from Ravi thakur make my trip but flight tickets and hotel booking but confirmation not given

Sir,
I have booked a trip from hyderabad to delhi and from delhi to dharmasala and then to maldives i was requested for a payment of rs 5.10 lakh and i have trasbfeered all the amount in diiferent installment to make my trip agent Mr ravi thakur with account no. [protected] axis bank IFSc code- UTIB0003298. I was advised that all flight tickets and hotel bookings will be received by mail before 12 august . But till date nothing was recieved and we also tried to contact ravi thakur on his mobile no. [protected] but the swithch off .
I request you to kindly refund all my amount which was paid for the trip since we have received no tickets and hotel booking for the same, we also demand a compensation of rs 1.0 lakh for the mental harassment made by mr ravi thakur .