MakeMyTrip India — udf refund mmt

Website:

Makemytrip.com

It has been more than 2 months that i have not received udf refund for my travel from delhi.
I get an automated mail in every 5 days from mmt saying that they are co-ordinating with airlines (Jet airways, in my case) and want some more time for refund.

I am not able to understand one thing, i booked another jet airways flight from goibibio for which i got my udf refund within 10 days then why mmt is taking that much time for udf refund?
If mmt has already received udf refund than why aren’t they giving it back to passenger?

Reference id:[protected]
Booking is: nf[protected]