[Resolved] MakeMyTrip India — udf refund not processed

kwlshailesh

Website:

makemytrip.com

Booking id nn[protected] udf refund not yet processed and each time i get the reply that it is escalated to higher department. I have booked my flight via mmt on 01/07/2017 and travelled on 23/09/2017 and till date the refund is not processed. I have registered so many complaints against the incident but till date it is not resolved and now i am not receiving any response. Kindly refund the full amount as soon as possible.

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Apr 22, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2018

MakeMyTrip India Customer Care's response Dear kwlshailesh
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have found that our management team is handling your case. Please be assured that post validating your issue, they shall take this matter to closure on priority. We thank you for writing to us.
Assuring you best of our services.
Team-MakeMyTrip Care