MakeMyTrip India — Unable To Transfer Refund

Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India
Website:www.makemytrip.com

I am frequent user of MakeMyTrip and had done flight booking of Pune to Delhi. But the booking was cancelled by the Airline itself due to operational issues. The MakeMyTrip refunded the flight money to my MakeMyTrip's wallet and instructed by sharing a mail saying click on "Transfer my cash to original pay mode".

But as I am seeing that nothing happens by clicking on that option. Tried by doing it on desktop/mobile and MakeMyTrip's app (refer the attached images for your reference). Not getting any customer support on the numbers provided under Contact Us page of the website.

I want that money in my MMT's wallet into my bank account.

Booking Id: NF[protected]
Email id: snkt.[protected]@gmail.com
+1 photos
Was this information helpful?
No (0)
Yes (0)
MakeMyTrip India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8076
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information