[Resolved]  MakeMyTrip India — unethical behavior

Address:

Ahmedabad, Gujarat, 380015

Once the booking is done and the customer needs help. No response comes. Extremely pathetic behavior. Customer care executives also misguide.
I want to bring into your notice a recent incidence where i booked a round trip from ahmedabad to delhi. Pnr no - t3279n on sunday i. E. 20 aug'17 through make my trip. By mistake i clicked on wrong flight and booked it. After knowing this i immediately called their customer care. Nobody was ready to help.
To my surprise, mmt staff was not ready to listen and denied any help immediately. I tried to modify it but there was no option of changing the time of flight (To take different flight)
I just want to say that i had booked ticket from make my trip over the other service providers. I did not expect this kind of behavior from the airlines staff.
After this incidence, i will neither choose this airlines in future nor i will recommend anyone to use it. This is not expected from the airlines.