[Resolved] MakeMyTrip India — unreasonable convenience fee | |
I have booked 7 airtickets between delhi and varanasi. I got to know that convinience fee of approx rs. 2000 has been charged. As soon as i choose the payment method, the charges were added automatically in the prices of air tickets. I am feeling cheated. They are charging huge amount towards convinience fee which is not justified at all. They are just looting the customer. I have talked to their executive and they have refused to refund the same. I need my money back Was this information helpful? | |
Mar 9, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Feb 06, 2019 MakeMyTrip India Customer Care's response Dear Hitesh3113 We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - • MakeMyTrip Booking Id. • Correct Email address or number entered at the time of booking. We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |
 1 Comment | |
Comments
The same thing happened with me. My ticket cost was rs 10154 but when i saw the email receipt, I saw an additional Rs 350 (total of 10484) for the ticket. This additional charge was not present during checkout. This, in my opinion is fraud.
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