[Resolved]  MakeMyTrip India — unusual delay in refunding money in failed transaction

Even after a lapse of 12 days i am yet to get refund of rs.1988/- deducted from my account while booking a flight ticket from kolkata to bhubaneswar on 03.09.2018. Several times complain and phone calls have gone invain.
Please ensure that my money is refunded as account has been debited in a failed transaction. No ticket has been booked in my name.
Though someone from mmt assured me refund within 12 days i am yet to get my money back.
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Oct 22, 2018
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2018
MakeMyTrip India Customer Care's response
Hi susantakumar dash,

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint we have tried fetching details with the help of mobile number & e-mail id provided but, unable to retrieve any details so, while validating the issue we have found that a few important details are missing.

Please provide us with the following details: -

• Correct Booking id or
• E-mail id/Mobile Number used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
Complaint comments 

Comments

Iam trying to book tickets from hyd to goa, due to bad server maintenance amount has been debited 8k around so i need to wait for six days to back my money, on these days ill wait for money to change my trip or time waste process

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