[Resolved] MakeMyTrip India — wallet amount to bank account

Ajith Kannur

from Ponnani, Kerala

Address:

Kannur, Kerala, 670004

Email id : [protected]@gmail.com
I had booked and cancelled a hotel at chennai through mmt. As i am not a person who travel frequently, an mount of rs.3927/- is now as dead money in my wallet. As i am facing serious financial problems due to fllood and related family problems, kindly refund this huge money to my account.
Account details
Accnt no. [protected]
Ifsc : sbin0000926

Thank you

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Dec 18, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2018

MakeMyTrip India Customer Care's response Hi Ajith,

Greetings from MakeMyTrip.

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, we tried calling you multiple times, however, the number was busy.

We have checked your issue and please note that you can transfer the refund in the bank account by going to your wallet account.

Please note that you can only transfer that amount which you had paid at the time of booking via bank/Debit/ Credit card.

Please revert for further assistance.

Assuring you best of our services.

Regards

Team-MakeMyTrip Care