MakeMyTrip India — Wallet refund to bank not received

I cancelled my hotel bookings and the money got reflected in the MyCash section of the MMT Wallet. I wanted to have the back to my bank account. Requested for the same. now it shows that i have debited the amount but it haven't been reflected into my bank account.

The support is of no use. Emails are autogenerated, calls and chats are all bots where i don't see my concern.

Booking ID's are as below :
NH[protected],
NH[protected]

Refund reference Number :
INR[protected],
INR[protected]

Also, please find the screenshot of mywallet, which shows amount got debited to my bank account.