MakeMyTrip India — Want to transfer wallet money into my account

Address:

Village manyura tehshil garur dist Bageshwar Uttarakhand 263641

Sir I m Deepak Singh Rana, I booked 2 Arline ticket and after 2 days I cancelled one ticket and I got refund of amount 2768 in wallet.
After sometime I wanted to book a train ticket but I can't use wallet amount and when I try to transfer my wallet amount into my account it also not possible .
I think MakeMyTrip my trip cheats people and also do some restrictions on wallet amount