[Resolved] MakeMyTrip India — Worst booking services of bus

pawan.srivastavahome

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana, 122015
Website:	www.makemytrip.com

Hi Team,

I used flight services more than 50 times from MakeMyTrip and used Holiday packaged, all were perfect but this time i did not get direct flight so i tried for Bus booking on 30th Oct, Lucknow to Gorakhpur of 2 passengers. I tried to book around 10 times on different buses but all time money got deducted and finally got no ticket.

I think its my big mistake of life to trust on MMT Bus Service. Now i have flight ticket for half joruney and for half i got this result. I will share this concern in social media so that people will not get use this service and frustate ourself in festive season.

Thanks a lot for wonderful Booking services of Bus :(

Everywhere it seems like cheated. I got 2500 wallet point but i cannot use a time :(

Thanks,
Pawan
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Dec 7, 2016

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2016

MakeMyTrip India Customer Care's response Dear Pawan,

Greetings from MakeMyTrip!!

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care