[Resolved]  MakeMyTrip India — worst hotel provided to us by makemytrip

Address:Mumbai City, Maharashtra, 400030

I had booked hotel from makemytrip to goa at atmaram hotel...2 booking was made at same day 2 rooms was provided to us

The worst experience i had face in my life and my family members

1st in hotel major problem was water... When we get bath from shower yellow water was coming it was boring water all yellow water was coming we can't even bath in our hotel for 2 days same day and next day morning we had just wash out face by biserli bottle... No use of hotel and next day my all family members was facing same issue which i had face itching and redness on skin... Due to poor impure water we had bath we face itching problem to everyone
Our goa journey had totally wasted due to mmt and whole family had to take dermatologist trestment... Doctor had charges rs 500 consultant service to every family member 6 of them we had to face rs 3000 for medical charges for doctors and medicine are different

This all happen due to make my trip because mmt had to verify all small things from hotel then had to published on their site

Even we are not get car packing near hotel where there was space for our car

Nor we had get free wi-fi facility in hotel soap are provided only 2 for 4 person all are cheap quality

I m providing u whole of journery details of mmt

Booking id: nh[protected]
Pnr: [protected]

Booking id: nh[protected]
Pnr: [protected]

Name of customer on booking
Sachin ladi
Swapnil shivalkar

I want refund from mmt and all medicine expenses which i had face due to poor service by mmt hotel
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Jul 9, 2018
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2018
MakeMyTrip India Customer Care's response
Dear SwapnilShivalkar++

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience.
Further, in reference to your complaint, while validating your case we have found that our concern team has handled your case and provided you with the appropriate resolution. We believe your concern is resolved. We thank you for writing to us.

Regards,
Team-MakeMyTrip Care
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