MakeMyTrip India — worst service ever faced.

I had an hotel booking with make my trip but at the day of check in the hotelier denied my booking stating they are having some issue with make my trip as they are not realeasing their payments but what can i do in that. When i informed about this to the make my trip by several calls they promised me to shift my booking with the same amount with other hotel but lastly after waiting on road for 3hours nearly they were arguing there is no other hotel rooms available!! Excuse me are you kidding when i open your app thousands of hotel nearby with room availability is showing i said now arguments started lastly after waiting on road like dogs they initatied my refund which i'll get after some days this service is not acceptable at all. I'll suggest to not take this kind of platform to book any hotels or flights especially international because i faced domestic booking issue if you book international then you are dead meat. Nothing is acceptable not the hotelier behaviour neither make my trip behavior. Btw hotel name is inchara hotel in bangalore.