[Resolved]  MakeMyTrip India — Worst services

Address:122016
Website:makemytrip.com

Ever worst service experienced with mmt.. My vocation got canceled cos of mmt.. Initially u get a message and later bus is canceled woooow.. I got the refund but how about the hotel bookings made through mmt.. Who is responsible for my loss.. The response was u cud have booked an different bus.. Faced issue with the hotel booking as well.. Stupid app some crap when i selected 2 members instead got the voucher with one.. Later multiple times called but like as usual no help.. Unforgettable experienced with mmt.. Played with my emotions.. A person like me i mean come from average family goes to mmt cos to save the money.. Reference id:[[protected]] bookking re insate
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Jun 8, 2017
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
May 08, 2017
MakeMyTrip India Customer Care's response
Dear Mr Taheer,
Greetings from MakeMyTrip!!
We are sorry to read about the issue, In reference to your complaint regarding the refund for hotel booking. Please note that you booked bus ticket separately. However we always mention in the vouchers it’s all depends upon the vendor but as you mentioned that you have received the refund for bus booking. We always give the option to travel you could have travelled with any other mode of transport. But as it’s clearly mentioned in the hotel voucher that our booking was completely Non-refundable, we also tried with hotelier if he can give us the full refund or partial refund for booking.
But hotelier denied for the same, hence we humbly regret that no refund is possible for booking.
Regards
Team-MakeMyTripCare.
Complaint comments 

Comments

I have booked a ticket with make my trip. My booking ID is NR[protected] DT.18.04.2017 and complaint Reference Make my trip booking was failed . iHUMBLE REQUEST YOU PLS REFUND MY AMMOUNT IMMDIATELY
I have booked a ticket with make my trip. My booking ID is NR[protected] DT.18.04.2017 and complaint Reference Make my trip booking was failed . iHUMBLE REQUEST YOU PLS REFUND MY AMMOUNT IMMDIATELY

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